What Doesn’t Xerox Do?
It’s pretty clear Xerox is no longer just a company making copiers. I’m amazed at the services Xerox now provides:
- Provider of cameras on school buses that take pictures of drivers who illegally pass.
- Managing highways, downtown parking, and bus systems.
- Administrator of Medicaid, manager of health records and health care exchanges.
- Helping seniors pick a home.
- Provider of voice, data and network services.
- Helping the FAA move flight and passenger information to the cloud.
- Digitizing government records.
- “When you call Virgin America to speak with one of its customer care agents, the person you speak with is probably a Xerox employee.”
All of this has implications for Rochester and the company’s future. Service jobs generally don’t pay as well as R&D and manufacturing jobs. But the company’s transformation is fascinating watch. If you missed it, Xerox released the video below earlier this year to describe its new mission:
Links of the Day:
- Harper Sibley is giving up his dream of starting another ferry service in Rochester.
- Monroe County will now Google vendors before giving them contracts.
- Destiny USA looks like a prison, so the mall is adding “architectural elements.”
RaChaCha:
August 17th, 2012 at 3:37 pm
…and the obvious comment: look where Xerox is now as compared to Kodak (hint: not on its way to the business graveyard). It’s just too bad Xerox didn’t get a clue sooner—like when it controlled many of the pieces of the personal computer and internet revolutions.
Hey Harper, why not give a ferry service between Rochester and Toronto a try–? I mean, what could go wrong??
Daycare Finger Scans » The Rochesterian:
November 13th, 2012 at 8:23 am
[...] Xerox does a lot of things these days apart from making copiers: Traffic cameras, airline call centers, parking meters, health care exchanges and digitizing government records. [...]
Xerox, Rebranding » The Rochesterian:
February 11th, 2013 at 10:00 pm
[...] Business services now accounts for more than half of Xerox revenue. It’s a lot harder to brand a company offering a wide range of back office services than one making copiers. What the heck does Xerox do, anyway? (Better yet, what doesn’t it do?) [...]